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Excludes Alaska and Hawaii
We ship all orders within 24 hours of receiving the order (weekdays only). If you place your order before 2:00 pm on the west coast, it will most likely go out the same day.
If you need your product faster, we can send things Next Day Air, 2nd Day Air, or 3rd Day Air.
Orders for Next Day Air need to be submitted by 1pm PST to ensure same day shipping.
Orders for 2nd and 3rd Day shipping need to be submitted by 3pm PST to ensure same day shipping.
UPS does not deliver on Saturdays or Sundays.
PayPal orders may take an extra day to process and ship.
We use UPS for international shipping. You will see a quote for shipping costs during checkout.
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer's behalf.
Your order will be shipped under UPS's e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada are subject to applicable duties and taxes as well as an average of $10.00 flat brokerage fee ($4.00 USD entry prep fee + $6.00 CAD bond fee on ground shipments; $10.00 CAD bond fee on air shipments) for shipments valued below $200.00 USD.
Additional fees will apply on shipments over this value. Shipments valued at $200.00 CAD and above and/or being imported to Canada for commercial purposed and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS may request payment of these charges at the time of delivery. However, you paid these fees at the time of checkout. If you have any concerns about these charges, please call UPS (1-800-742-5877).