90 Day Easy Returns

No product will be accepted by Cropper Medical, Inc. without a return authorization number. After calling Customer Care at 800.541.2455 to request a return, a Customer Care Representative will email the return authorization number to you. This number must be clearly indicated on the outside of return packaging. Authorization and terms for credits or exchanges shall be at the sole discretion of Cropper Medical. The issuance of a return authorization number does not guarantee credit. Products returned must adhere to the conditions outlined below.

  • Products returned more than 60 days following invoice date will be subject to a 20% restocking fee.
  • Products that have been worn must be laundered prior to return.
  • Compression Shorts are not returnable if worn.
  • When trying on for sizing purposes, appropriate undergarments must be worn.
  • Purchasers are responsible for freight charges on all returned products.

To request a return authorization number, please call Customer Care at 800.541.2455.